Benefits of working for RCEM

College Values

What are values?
Values are beliefs of an organisation, the expression of what it stands for and how it will conduct itself.
They underpin policies, objectives, procedures and strategies because they provide an anchor and a reference point for all things that happen.

Reliability
Ensuring our stakeholders receive a dependable, effective and efficient service.

Required behaviours:

• Ensuring the continuity of services during absences
• Providing information and material on time: keeping our promises
• Ensuring work has been completed to the right standard
• Being clear about our requirements and the regulations that guide our work

Communication
Communicating internally and externally in a proactive way.

Required behaviours:

• We are open, approachable and encourage communication
• Updating stakeholders through regular sharing across the range of our activities internally and externally
• Communicating our strategy so that our stakeholders understand what we are aiming for
• Our communications are straight forwards, helpful, clear and concise
• Listening to the views of others to understand individual needs and requirements

Respect
Treating our stakeholders and colleagues with respect.

Required behaviours:

• Appreciating and valuing the work and contribution of others
• Respecting the opinions and views of others
• Trusting each other to do the right thing
• Dealing with colleagues and stakeholders professionally
• Demonstrating that respect in the way in which we communicate

Excellence
Enabling high standards of work to be maintained. Required behaviours:

• Providing an accurate and responsive service
• Routing stakeholders quickly to the right contact point to deal with any questions
• Setting and communicating clear objectives and timescales for our work
• Measuring our performance against our standards
• Working to the best of our abilities and seeking opportunities for continuous improvement

Equality
Treating all stakeholders internally and externally fairly.

Required behaviours:

• Not discriminating but treating others fairly, in a way that we would want to be treated
• Being willing to offer a helping hand to others
• Respecting the opinions and views of others
• Offering equal opportunities to everyone

Teamwork
Working together to provide a professional service.

Required behaviours:

• Co-operating with each other to provide our services
• Assisting colleagues whenever possible
• Reacting in a positive and calm manner when dealing with problems or under pressure
• Transparency in what we do
• Willing to learn from each other to help the team

Responsive
Delivering a responsive service to our stakeholders.

Required behaviours:

• Friendly, polite and respectful to internal and external stakeholders
• Relaxed and enjoyable working relationships
• Providing the right tools and resources (including staffing levels) to deliver to a high standard
• Providing training opportunities to employees to develop their skills set

Benefits of working for the Royal College of Emergency Medicine

• 25 days holiday, bank holidays plus 4.5 college days
• Enhanced Pension up to 12%
• Dental healthcare plan
• Employee Assistance Programme
• In-house Mental Health First Aiders
• Life assurance
• Eye care vouchers
• Flu jab vouchers
• Online GP access
• Access to over 250 discounts
• Seasonal loan tickets
• Cycle to work scheme
• Flexible hybrid working