This page collates some of the most useful quality improvement resources for ED staff, including trainees and supervisors preparing for exams.
This page collates some of the most useful quality improvement resources for ED staff, including trainees and supervisors preparing for exams.
“The conception of improvement finally reached as a result of the review was to define improvement as better patient experience and outcomes achieved through changing provider behaviour and organisation through using a systematic change method and strategies.” (Dr John Øvretveit, Does Improving Quality Save Money? Sept 2009).
The Institute of Medicine (IoM) defines quality care as: safe, effective, patient-centered, timely, efficient and equitable. Read more about these six domains of quality in Crossing the Quality Chasm (IoM, March 2001).
Whilst a good knowledge of QI is useful for all ED staff, below are specific resources you will need to supervise trainees in choosing projects and completing a high quality QIP.
Trainees should be encouraged to practice small QI projects during foundation and core training, either as collaborators or project leads. It is generally accepted that trainees do better if they choose their own subject areas as this helps maintain interest. Regular review of a trainee’s project is important.
Introduction to QI principles and methods
Data and analysis
Courses, further learning and local initiatives
Journals