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Quality Improvement Resources

Quality Improvement Resources

This page collates some of the most useful quality improvement resources for ED staff, including trainees and supervisors preparing for exams.

Quality Improvement Resources

This page collates some of the most useful quality improvement resources for ED staff, including trainees and supervisors preparing for exams.

What is Quality Improvement?

“The conception of improvement finally reached as a result of the review was to define improvement as better patient experience and outcomes achieved through changing provider behaviour and organisation through using a systematic change method and strategies.” (Dr John Øvretveit, Does Improving Quality Save Money? Sept 2009).

What is Quality Care?

The Institute of Medicine (IoM) defines quality care as: safe, effective, patient-centered, timely, efficient and equitable. Read more about these six domains of quality in Crossing the Quality Chasm (IoM, March 2001).

Featured resources for quality improvement in the ED


Resources

 


Resources for supervisors

Whilst a good knowledge of QI is useful for all ED staff, below are specific resources you will need to supervise trainees in choosing projects and completing a high quality QIP.

Trainees should be encouraged to practice small QI projects during foundation and core training, either as collaborators or project leads. It is generally accepted that trainees do better if they choose their own subject areas as this helps maintain interest. Regular review of a trainee’s project is important.


Useful QI resources

Introduction to QI principles and methods

Data and analysis

Courses, further learning and local initiatives

Journals


Websites for QI organisations



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