Earlier this year we launched the RCEM CARES campaign which provides solutions to address the pressing issues facing Emergency Departments. Our recommendations would ensure that our emergency care system is adequately resourced to deliver crucial services alongside managing the risk of coronavirus. The campaign focused on crowding, access, retention, experience, and safety. As we enter winter 2020/21, it is clear crowding has returned to our Emergency Departments. This briefing outlines the consequences of crowding with coronavirus present in the community and explains what steps the Scottish Government can take to eliminate it.