Job Vacancies

Senior Clinical Quality Administrator

• Level 4: 25,300 – 28,000 PA plus excellent benefits
• London Bridge, London
• 35 hours per week, Permanent

The Senior Clinical Quality Administrator plays a key role in supporting the work of the Clinical Quality team, ensuring the smooth and efficient delivery of key processes and projects. As the first point of contact for enquiries, you will provide professional and timely support to internal and external stakeholders, demonstrating a strong commitment to service excellence.

As a Senior Clinical Quality Administrator, you will work alongside the wider team to ensure that clinical quality initiatives, accreditation programmes, and governance processes run effectively. You will be responsible for coordinating meetings, managing correspondence, and maintaining accurate records to support the delivery of high-quality clinical standards. Your role will be vital in ensuring the team meets key deadlines, delivers an exceptional stakeholder experience, and continues to improve processes to enhance efficiency and impact.

To be successful in this role, you will have a strong background in administration, excellent attention to detail, and the ability to manage multiple tasks with efficiency. You will be proactive in identifying areas for improvement and implementing solutions that enhance the service we provide. Your ability to work collaboratively across teams and build strong relationships with stakeholders will be key to ensuring the successful delivery of clinical quality programmes.

In this role, you will act as the first point of contact for clinical quality enquiries, providing prompt and professional support to all stakeholders. You will coordinate and support meetings, committees, and working groups, ensuring that all minutes are accurately recorded and follow-up actions are completed in a timely manner. A key part of your role will be maintaining and updating records, databases, and documentation to ensure accuracy and compliance with relevant standards. You will assist in the delivery of clinical accreditation and quality improvement programmes, supporting the team in achieving high standards of service.

You will also contribute to the development of guidance materials, reports, and communications, ensuring that information is clear and accessible for internal and external audiences. Effective communication with colleagues, healthcare professionals, and external organisations will be essential to your success in this role. You will be proactive in identifying opportunities to enhance processes and administrative systems, continuously improving efficiency and effectiveness within the team. Working closely with senior colleagues, you will support project delivery and governance processes to ensure the smooth running of all clinical quality initiatives.

To thrive in this role, you will have extensive administrative experience, ideally within healthcare, education, or a professional membership organisation. You will possess excellent organisational and time management skills, with the ability to prioritise effectively and work to tight deadlines. Strong written and verbal communication skills will be essential, as you will be responsible for drafting correspondence, reports, and supporting documentation. Accuracy and attention to detail are critical, ensuring high-quality outputs in all aspects of the role.

A proactive and solutions-focused approach will be key, allowing you to identify areas for improvement and implement changes that enhance service delivery. Strong IT skills, including proficiency in Microsoft Office and the ability to learn new software, will be necessary to succeed in this role. An understanding of data protection and confidentiality will also be essential. A collaborative and professional approach will enable you to build strong working relationships across teams and with external stakeholders, ensuring the successful delivery of clinical quality programmes.

This is an exciting opportunity to play a key role in clinical quality and accreditation, supporting the delivery of high standards across healthcare settings. If you are a motivated and detail-oriented administrator who thrives in a fast-paced environment, we would love to hear from you.

The Royal College of Emergency Medicine was established to advance education and research in Emergency Medicine. The College is responsible for setting standards of training and administering examinations in Emergency Medicine for the award of Fellowship and Membership of the College as well as recommending trainees for CCT in Emergency Medicine. The College works to ensure high quality care by setting and monitoring standards of care and providing expert guidance and advice on policy to relevant bodies on matters relating to Emergency Medicine.

At The Royal College of Emergency Medicine, you’re part of an ecosystem of support dedicated to caring for people in crisis. You’ll join a diverse team of high-performing, passionate individuals dedicated to a mission that matters – each with the courage to try new things, take the initiative, and hold themselves accountable. You’ll craft a career with real purpose, supported either by one of our structured career paths or by bespoke training investment that reflects your unique passions and ambitions.

You’ll find an organisation centred on culture and driven by the ethos of respect, integrity, collaboration and innovation that sits at the heart of our College values. Here, we’re continually striving to do things better, together. And you’ll benefit from systems designed to support you to be at your best, with investment in cutting-edge technology, learning, and empowering working practices. Whether we’re engaging directly with our members or developing our crucial support functions, we’re each an equally vital part of RCEM’s success.

At RCEM diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

For further information and to apply, please send your CV and covering letter to recruitment@rcem.ac.uk.

Please draw upon your experiences in your life, education, work, or voluntary roles to address to the points outlined in the Person Specification.

It is essential that a comprehensive cover letter is provided in order to be considered for shortlisting.